What Personal Information About Customers Does Blink Collect?
We collect your personal information in order to provide and continually improve the products and services of Blink and its affiliates.
Here are the types of information we gather:
- Information You Give Us: We receive and store any information you provide in relation to Blink Services. Click here to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of many of our Blink Services.
- Automatic Information: We automatically receive and store certain types of information when you use Blink Services, such as information about your use, including your interaction with content and services available through Blink Services. Like many websites, we use “cookies” and other unique identifiers and we obtain certain types of information when your web browser or device accesses Blink Services and other content served by or on behalf of Blink on other websites. Click here to see examples of what we collect.
- Information From Other Sources: We might receive information about you from other sources. Click here to see examples of the information we receive.
What About Cookies?
Does Blink Share the Information it Receives?
- Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. Blink shares customers’ personal information only as described below and with its affiliates that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, and providing customer service.
- Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the event Blink or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
- Protection of Blink and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Serviceand other agreements or protect the rights, property, or safety of Blink, our users, or others.
- With Your Consent: Other than as set out above, you will receive notice when personal information about you might go to third parties, and you will have an opportunity to choose not to share the information.
How Secure is Information About Me?
We design our systems and devices with your security and privacy in mind.
- We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
- We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.
- Our devices offer security features to protect them against unauthorized access and loss of data.
- It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. Be sure to sign out of your Blink account when you finish using a shared computer.
What Information Can I Access?
You can access your information, including your name, address, payment options, profile information, and order history in the “Account” section of the website. You can access and delete video clips from your Blink app.
What Choices Do I Have?
If you have any question or objection as to how we collect and process your personal information, please contact Blink Customer Support.
- As discussed above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Blink Services.
- You can add or update certain information on pages such as your account page on our websites. When you update information, we usually keep a copy of the previous version for our records.
- If you don't want to receive e-mail or other communication from us, please contact Blink Customer Support or click on the unsubscribe link included in e-mails you have received from us. (If you don't want to receive Terms of Service and other legal notices from us, such as this Privacy Notice, those notices still will govern your use of Blink websites, devices, products, services, or applications, and it's your responsibility to review them for changes.)
- The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. For more information about cookies, see our Cookie Notice.
- If you want to browse our websites anonymously, you may do so by logging out of your account and disabling cookies on your browser.
- When you consent to our processing your personal information for a specified purpose, you may withdraw your consent at any time and we will stop any further processing of your personal information for that purpose.
Are Children Allowed to Use Blink Services?
Blink doesn't sell products for purchase by children. If you're under the legal age of majority in your province or territory of residence, you may use Blink Services only with the involvement of a parent or guardian.
Terms of Service, Notices and Revisions
If you choose to visit a Blink website, including blinkforhome.com your visit and any dispute over privacy is subject to this Notice and our Terms of Service, including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about privacy, please contact Blink Customer Support with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and the Terms of Service will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Related Practices and Information
Examples of Information Collected
Information You Give Us When You Use Blink Services
You provide information to us when you:
- place an order through Blink Services;
- download, stream, view, or use content on a device, or through a service or application;
- provide account information;
- configure your settings on, provide data access permissions for, or interact with your device or another Blink Service;
- communicate with us by phone, e-mail, or otherwise;
- complete a questionnaire, a support ticket, or a contest entry form;
- upload images, videos, or other files to Blink Services; or
- participate in community features.
As a result of those actions, you might supply us with such information as: your name; address and phone number; payment information; your age; your location information; content of e-mails or other communications with us; personal descriptions; images, audio, and video stored in connection with Blink Services, information and documents regarding identity and standing; financial information; and device log files and configurations.
Examples of the information we collect and analyze include:
- the Internet protocol (IP) address used to connect your computer or other device to the Internet;
- login, e-mail address, and password;
- computer, device, and connection information such as device application or browser type and version, browser plug-in types and versions, operating system, or time zone setting;
- the location of your device or computer;
- Device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
- Blink Service metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application);
- the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); cookie number; products and/or content you viewed, page response times, download errors, page interaction information (such as scrolling, clicks, and mouse-overs); and
- phone numbers used to call our customer service number.
We may also use device identifiers, cookies, and other technologies on devices, applications and our web pages to collect browsing, usage or other technical information for fraud prevention purposes.
Information From Other Sources
Examples of information we receive from other sources include:
- updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; and
- information about your interactions with products and services offered by our affiliated companies.
Information You Can Access
Examples of information you can access through Blink Services include:
- status of recent orders;
- personally identifiable information (including name, e-mail, password, communications, and address book);
- payment settings (including partial payment card information);
- your content, devices, services, and related settings; and
video clips or images associated with your account.